Now Thats Great Customer Care!

June 07, 2009
Vodafone Logo Red
Image by itBox24 via Flickr

Yesterday morning I received a call from Vodafone. They said they were just going to ask a few questions to make sure that I was getting the best service available. So I decided I would have a listen, usually I hate these conversations, but since it was early in the morning I didn’t really mind 😀

They just asked me if I knew about all the services available to me such as, cheap calls when going abroad, a €2 IOU service for when I was out of credit and also free calls and texts! Of course I already knew all about this, but I let the man on the phone go on about it for a while 😉 I just wanted to hear if there was anything that I did not already know about.

I already signed up to all of these services that he was offering me, if he had of checked my record he would of seen this and could of saved himself a call, but sure it’s always great to let people do their job!

So as a kind of good will gesture, at the end of the call he told me that Vodafone would like to offer me a €20 voucher for their online store, I was not expecting this at all and all I had to do was give them my e-mail address so they could send me it. And within a few hours I got the voucher.

I am really glad I listened to that call now 😀 I will remember that next time I get that kind of call, it pays to listen! So if you happen to be on the Vodafone network and get this call, apparently they are calling a few of their customers, I recommend that you listen to what they have to say. It is worth the few minutes 😀

A Good Idea For A WordPress Plugin/Feature

June 03, 2009
180_9804 No9 plug-in
Image by Kate loves Bar Pt via Flickr

I was thinking that when it comes to writing a blog post, at least once i will make a spelling mistake. Usually i will save the post as a draft and then pop over to see a preview of how the post will look once i finally publish it. I would then read through the full post and look for any spelling mistakes that i may have done and not noticed.

I always find at least one. I was thinking that a great plugin/feature that could be made or implemented into wordpress would be the abilitly to edit the post live when viewing your site. So the concept of this would be that it would only work if you were logged into you site and then view the site while logged in, it would be great that if i was looking at a post that i could just click the text and edit it live without having to continuously flick to and from the post editor, it would save a lot of time and would be such a convenience.

That is just a thought i was having, as far as i know this has not been made for wordpress yet, and if it has i would love to know how i can do it 😀

If i had any idea how to go about making a wordpress plugin i reckon i would try and make one like this as i  am sure a lot of people would benefit from a live text editior for wordpress.